Widely considered one of the most gifted presenters ever, Jobs understood how to deliver memorable speeches in a seemingly effortless, engaging manner. His conversational tone, simple yet compelling word choice and masterful use of slides and other props helped reinforce his message in winning ways.
Business etiquette expert (and Emily's great-great-grandson) Daniel Post Senning will present a fast-paced, informative guide to how manners (good AND bad) can impact morale ... staff turnover ... and your bottom line.
Great leaders are confident and great leaders are assertive. Luckily, confidence and assertiveness are learned skills. They are skills that successful people perpetually refine, improve and strengthen. There are always opportunities to practice and build your confidence and assertiveness.
Even the most hard-boiled negotiator has emotions. And understanding how to leverage yours – and your counterpart’s – can spell the difference between success and failure. While most negotiating training focuses on the rational side of negotiation, the emotional side has been neglected.
Feedback is at the heart of good leadership, effective teamwork, efficient problem solving, developing talent, and the ability to understand and serve the needs of clients and customers. And yet, few organizations or leaders feel they have it "right."