Because difficult conversations can feel uncomfortable and hazardous, we tend to avoid having them. However, delaying the discussion often makes the situation worse, sometimes resulting in serious business problems.
To authentically and effectively advance your career, you can learn to overcome this early training with some surprisingly simple strategies. These "InPower Confidence Strategies" will help you be more effective and acquire more influence in your current job and position you for your next one!
In this digital age, the No. 1 challenge in the workplace is a deficiency in employee people skills – those intangible personality traits like attitude, teamwork, communication and problem-solving.
Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must do the "extra things" that connect the customer emotionally to the organization.
Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.