The Stay Interview: HR’s Best Retention Tool

Stay Interviews are a simple, powerful discussion that can help you identify problem areas before they become reasons for quitting. Studies show that companies who conduct Stay Interviews enjoy a higher percentage of engaged, motivated employees. And their turnover is much lower.

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Developing an Effective Administrative Procedures Manual

If you had to miss work for a week... two weeks... or even a month, could your co-workers or manager step in and fulfill your responsibilities, WITHOUT a major interruption to your office or business? Are the processes and procedures that you do each day documented for easy reference? What if a natural disaster occurs? Are you prepared?

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Coaching Skills for Managers & Supervisors

In every management job, coaching challenges occur on a regular basis. But since no one is born knowing how to be a coach, managers must learn the specific skills and techniques required to handle these situations effectively.

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